Joomla problem solvers

A recent "bug report" question we recieved from our client was about why the stock is not updated to its initial value when a pending order is being deleted. Honestly, my mind didn't stopped much, if at all, over the brutal meaning of the used verb: "to delete." I thought it's about changing an order's status type, like from "pending" (the default) to "canceled" or "refunded" status. Like in the normal life when you get paid on an order, you would update its status from "pending" to "confirmed" in order to initiate the next stage of "shipping" before, again, updating the order's status to "shipped" and let it lay in the database for further exports to Excel when time comes your accountant will demand so. Yes, never forget that any virtual shop eventually ends up with a paper printed history.

It turns out that Virtuemart delivers perfectly well when you update a "pending" order's status to "canceled" status: it simply adds the items being hold off by the order back to the inventory where they belong.

Just in case you might have the urge to delete any orders, please first consider the following:

1. An order's status is meant to be updated in accordance to where the money and the merchandise are to be found: pending status = before money arrives to you; confirmed status = after you got the money, this reminding you to ship the merchandise to the customer; shipped status = after the merchandise got shipped.

2. In the sorrow case of some misunderstandings: cancel status = when no payment arrived and, frakly, you do not need the money; refunded status = when you already got the money prior to enter some misunderstandings so you had to refund the client.

3. Not advisable to delete orders from the database, at least until your accountant would advise you so.

Happy sales wishing y'all! And don't forget to pay a visit to modellbiler.no and feel again like it's Christmas time.